To start, if something has gone wrong, we apologise. We check all our products before we stock them, and as we send them out because we care about what we sell you. So if something has slipped through send us an email. We'll get back to you straight away with the next steps. A picture says a thousand words so if you can send us a photo of the problem that would be great.
Email us at firstname.lastname@example.org
However if you simply change your mind, or your friend didn’t like their gift, we are not so inclined to incur the cost of additional shipping and processing. So please choose carefully.