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After Placing Your Order

Once you have submitted an order via our website, we want to keep you informed of your order status as it makes its way through our dispatch process.

To do this, the following confirmation emails will be sent to the email address used to setup your account:


Order Confirmation Email

Includes your order number and your items purchased.

Shipping Notification Email

Advising that your parcel has been dispatched from our Distribution Centre and indicates what items are included.


Tracking your parcel

Your Shipping Notification Email will also contain the Tracking Code for your parcel.

For more information on how to track your parcel click here.


Of course if you have any questions on your order along the way, such as you wish to confirm the availability of any of the titles on your order, please feel free to contact us.